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MAKE has always offered FREE shipping on orders over $99 we are continuing to offer FREE, non-contact, curbside pick up for locals. Please knock on our side door, which is down the lane and decorated with garlands, when you arrive. One of our elves will get you your package with physical distancing measures in place.
Our curbside, side door pickups are available 7 days a week during store hours.
Click here for our store hours.
Since we have reopened, we have asked our amazing customers help us keep the MAKE staff and property safe by not visiting if you are experiencing any of the following symptoms: Cough, Difficulty Breathing, or Fever.
The health and safety of our visitors and our employees is our number one priority. We are committed to maintaining MAKE on Granville Island as a safe and clean place to visit. We are complying with the protocols and guidelines established by public health and governmental authorities. We will be frequently cleaning “high touch” areas and our staff will all be wearing masks.
Thank you for supporting MAKE and we look forward to seeing you soon!
If you fail to pick up your order within a reasonable time frame, your order is subject to our Abandoned Order Policy. We notify via email when orders are ready for pick up, we will re-notify once before the 60 day pick up period expires.
All orders except those containing custom embroidery: If you do not pick up your order within 60 days from when we notify you your order is ready for pick up, we will consider your order abandoned. Your order will be refunded minus a 20% restocking fee. If the item purchased is listed as a limited time offer, part of a fundraising campaign, on sale, or a holiday item, you will not receive a refund and the order will be donated.
Orders containing custom embroidery: If you do not pick up your custom order within 60 days from when we notify you your order is ready for pick up, we will consider your order abandoned. You will not receive a refund and the order will be donated.