Return Policy

 

Online Purchases 

Items bought online can be returned in store, in original condition within 30 days of receiving the item(s) with proof of purchase, and we will happily arrange a refund or exchange with you. If you are not local, you will be responsible for covering the cost of shipping it back to us  at Make. For international shoppers, please note you may incur extra fees such as duties and taxes and will be responsible to cover these costs. If you believe you have received an item with a defect, please  email us your order # and defect details, so that we can advise - returns are always subject to acceptance by us. Subtle colour differences due to dye lots or screen calibration, as well as suppliers' small changes in item packaging or details are not considered defects, thank you for understanding. Custom products are always non-returnable. 

In Store Purchases 

Within 30 days of purchase, regular price merchandise can be returned for a full refund (to the same tender) or exchange is also available.  All returns must be accompanied by a receipt. Sale merchandise is returnable for exchange only. Seasonal merchandise is non-returnable after the holiday date. Custom products are always  non-returnable. 

Contact us if you have any questions about returns.