Custom Dept FAQs

The custom departments of MAKE have all been moved to our new MAKE Studio / Fulfillment Centre located at 1420 Frances Street in East Vancouver. 

Please note: None of our custom departments are accepting walk-in's. All visits must have a booked appointment with our Concierge Desk where you can place or pick up orders for any of our custom departments. 

The Concierge Desk is open 7 days a week for reserved appointments. Please book ahead. Email us to reserve your time: concierge@makevancouver.com

> Click here for info on our custom VOLUME offerings

Custom Embroidery at MAKE

EMBROIDERY INFO

  • We are currently not accepting walk-in appointments. Please contact our Concierge Desk to book an appointment.
  • Turnaround time ranges from 5-10 business days - No same day service available
  • Please contact the embroidery department if you need your project completed sooner. NOTE: A rush fee may apply. 
  • Questions? Quote requests? Email the embroidery department 
  • Pick ups available at Granville Island
  • Drop offs available at Granville Island
  • Pick ups available at the MAKE Studio (1420 Frances St) by special request only - Monday to Friday from 9am to 5pm
  • More information on Embroidery at MAKE
  • Start a custom online Embroidery project

Custom Engraving at MAKE

    ENGRAVING INFO

    • We are currently not accepting walk-ins. Please contact our Concierge Desk to book an appointment.
    • We are currently not accepting individual items that are not bought in our store for engraving.
    • Our minimum for "client supplied items" is 12. We are currently not engraving single items supplied by the customer.
    • If you have 12 items you would like engraved, please email the Engraving department directly with a photo of the items you would like engraved and we will get back to you with a quote.
    • Turnaround time 4-6 business days - No same day service available
    • Pick ups available at Granville Island
    • Drop offs available at Granville Island
    • Pick ups available at the MAKE Studio (1420 Frances St) by special request only - Monday to Friday from 9am to 5pm
    • More information on Engraving at MAKE
    • Start a custom online Engraving project

    Custom Printing at MAKE

    PRINTING & SUBLIMATING INFO

    All Over printed t-shirt by MAKE

    Visit us on Granville Island

    Visit us at the MAKE Studio / Fulfillment Centre