Privacy policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

INFORMATION YOU PROVIDE

When you visit or use the Service, such as registering for an account or making a purchase, you will be asked to provide personal information. The personal information that you are asked to provide will vary depending on how you are using the Service but will be some or all of the following:

• Your name, e-mail address, postal address and telephone number
• Payment information such as payment type, gift card information, payment card number, expiry date and security code
• Information about your measurements and physical characteristics, including your height and weight and photograph
• Information about your actual and considered transactions and purchases with us such as what you ordered, order date, shipping and delivery information, order number and purchase location
• Your age and/or date of birth
• Username and password
• Information that you choose to provide when you contact us, including through an online form or by email, telephone or mail
• Feedback, testimonials, reviews or other user-generated content that you choose to provide

If you choose not to provide certain requested personal information, you will not be able to register as a MAKE customer, obtain certain products or services, or use certain features of the Service.

We may monitor or record calls for quality assurance, training and record-keeping purposes.

INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect the following information from or about you when you visit our website:

• Operating system
• Browser type
• Internet Protocol (IP) address
• Platform type
• Device type
• Unique device identifier
• Software and hardware attributes
• Domain name of your Internet service provider
• Your geographic location (for example, IP address and geolocation information)
• Information regarding your access to and use of the Service including content viewed or downloaded, landing pages viewed, browsing activity, dates and times of access, pages viewed, forms you complete or partially complete, search terms, whether you open an e-mail and your interaction with e-mail content, error logs, and other similar information
• Anonymized information

We collect this information using cookies, Web beacons, tags and similar tracking technologies.

At this time, we do not respond to “Do Not Track” signals sent from Web browsers or other mechanisms that provide users the ability to exercise choice regarding the collection of personally identifiable information about a user’s online activities over time and across service provider, third party and/or other party Internet services.

INFORMATION WE COLLECT FROM OTHER INDIVIDUALS OR OUR SERVICE PROVIDERS, THIRD PARTIES AND/OR OTHER PARTIES

If you interact with us through a social media platform, or use social media tools offered on our Services, the social media platform will share personal information with us in accordance with their privacy policies and your privacy settings. In addition, to the extent permitted by applicable law, we may collect information about you from publicly accessible sources and our affiliates and subsidiaries.

We may combine any of the information we collect from or about you and use it and disclose or share it in the manner described in this privacy policy.

HOW WE USE YOUR INFORMATION

We use the information that we collect about you to:

• To Provide You with Products and Services. To provide or facilitate providing you with products and services, including to fulfill your orders and transactions and process your payments, and to process, maintain and service your account or accounts.
• To Respond to You. To respond to you, such as when you place an order or make a transaction, contact us via telephone or e-mail, make a request or inquiry, enter a contest or sweepstakes, complete a survey or share a comment or concern.
• For Personalization of Your Experiences with Us. For personalization of your experiences with us, including to remember or infer your interests and preferences, customize the products and services we share with you, facilitate your interactions with us, track and categorize your activity and interests on the Service and to enrich your experience with the Service.
• For Marketing and Advertising. For marketing and advertising, such as to send you marketing and advertising communications and to customize the marketing and advertising that we show you.
• For Analytics. For analytics, including understanding your needs and preferences, how you use the Service, determine how you access the Service and improve the Service.
• For our Business Purposes. For our business purposes, such as to operate and improve upon our business and lawful business activities; to maintain our accounts and records; for market research and product improvement and development; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; for any other business purpose that is permitted by applicable law.
• For Legal and Safety Purposes. For legal and safety purposes, including to defend or protect us, you or others, from harm or in legal proceedings; protect our rights; protect our security and the security of others and property; respond to court orders, lawsuits, subpoenas and government requests; address legal and regulatory compliance; notify you of product recalls or safety issues.
• Anonymized Information. For collecting, compiling and/or creating anonymized information, which we or a service provider, third party and/or other party can do, subject to applicable law, and which we or a service provider, third party and/or other party can use for any purpose, subject to applicable law.
• With Your Consent. We can use your information other than as described in this privacy policy if we notify you and you consent (explicitly or implicitly) to its use.
• At Your Request. We can use your information at your request, subject to applicable law.

If you are in the European Economic Area ("EEA"), we will rely on one of the following legal grounds (as appropriate) to process your personal data:

• To enter and perform a contract with you or to perform any steps you require from us before entering into a contract.
• To pursue our legitimate business interests in providing you with our products and services.
• Your specific consent to us using your information, which you can withdraw at any time.
• To comply with our legal obligations and establish, exercise or defend our legal rights.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at admin@jscorp.ca or mailing us at:
Make Vancouver operated by Justin Stitches Inc.
1648 Duranleau St Vancouver British Columbia CA V6H 3S4

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here http://www.shopify.com/legal/terms or Privacy Statement here https://www.shopify.com/legal/privacy

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

A cookie is a small file, usually of letters and numbers, downloaded onto your computer or device. They are very commonly used across the internet. There are different types of cookies, all of which perform slightly different functions. Please see www.allaboutcookies.org for additional information about cookies.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at admin@jscorp.ca or by mail at
Make Vancouver operated by Justin Stitches Inc.
[Re: Privacy Compliance Officer]
1648 Duranleau Street Vancouver British Columbia CANADA V6H 3S4
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