Shipping

• We offer FREE shipping on orders over $99 and $3 shipping on select items. Additionally, we are offering FREE "Side Door" pick up for locals.
• Side door pickups will be available 7 days a week. Knock when you arrive at the door (look for the garlands and "Curbside Pickup" signs) and one of our elves will get you your package with physical distancing measures in place.
• Online orders can also be picked up in-store

$3 SHIPPING

• $3 shipping is now available for select items such as t-shirts, toques, and other various small-sized items
• This shipping option does not include tracking, and is only available for orders shipping within Canada (regular shipping rates apply for Nunavut)
• With the $3 shipping per item option, multiple items may ship separately

FREE SHIPPING

• FREE SHIPPING is available for web orders over $99, shipping to Canadian provinces
• Regular shipping rates apply for Nunavut
• Shipping rates will be calculated at check out and apply to online retail orders only
• If you are inquiring about shipping volume and corporate orders, we will provide a custom quote

INTERNATIONAL SHIPPING

• We can ship internationally - regular rates available

PRODUCTION TURNAROUND TIMES

NOTE: The engraving and imaging departments will be closed for in person ordering March 1st at 2:00pm through end of day March 6th to make way for exciting changes!  Production times will also be longer during this week.

MASKS

• Custom Masks ordered online currently have a 3-5 day production turn around

PRINTING

• Our printing department is able to have online orders prepared for shipping in 2-3 days
• For customer-provided items we require more time due to COVID quarantine policies
• Volume orders (12+) are scheduled based on our volume of business - please allow 3-6 days or more

EMBROIDERY

• Our embroidery department is now able to have online orders prepared for shipping in 1-2 days
• For customer-provided items we require more time due to COVID quarantine policies
• Volume orders (12+) are scheduled based on our volume of business - please allow 5-7 business days or more

ENGRAVING

• Our engraving department is now able to have online orders prepared for shipping in 2-3 days
• For customer-provided items we require more time due to COVID quarantine policies
• Volume orders (12+) are scheduled based on our volume of business - please allow 3-6 days or more